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Voiceoc

Administration & Operations
Founded in 2019
New Delhi, India

Voiceoc is revolutionizing healthcare communication with its Generative AI-powered Voice & Text AI assistant. The company offers a human-like conversational AI system designed to handle unlimited patient interactions simultaneously, 24/7. Voiceoc's solution integrates with existing EHR systems and delivers assistance across various channels, including call center systems, websites, and SMS. The platform automates outbound calls and texts for appointment reminders, confirmations, and other patient interactions, significantly reducing workload and support costs for healthcare providers. Voiceoc's AI assistant has demonstrated impressive results, including reducing missed calls by up to 77% for some clients. The system is capable of handling a wide range of patient queries, from appointment booking to customer support and feedback collection. Voiceoc's technology leverages advanced language models like GPT-4 to provide precise responses while maintaining complete control over the interaction. The company's solutions have been recognized in the industry, with Voiceoc being ranked among the 'Top 30 startups' by Inc 42 media. Voiceoc's AI assistant is designed to improve efficiency, reduce wait times, and enhance overall patient experience in healthcare settings.

Key Offerings

  • AI-powered virtual assistant for healthcare
  • Automated patient interaction via voice and text
  • HIPAA-compliant platform
  • End-to-end patient journey automation
  • Omnichannel engagement through voice calls, web chat, SMS, WhatsApp, and Facebook Messenger
  • Integration with existing EHR systems
  • Appointment scheduling and reminder automation
  • Customer support and feedback collection

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